FAQ

Portrait Studio Orders

How do you decide on the colors?

When I'm finished drawing, I'll send a "contact sheet" with a few options for you to choose from or make suggestions. This is the "preview" and you get to make sure everything looks right before the art is finished. You can also write me a note in the box provided when you purchase if you already have ideas for background colors. 

What am I actually buying when I order a pet portrait?

When you buy something with the words "Digital Illustration" in it, you'll get a high resolution art file to download. It will be a custom, hand-drawn digital illustration done on my ipad. You can keep it, share it, print it yourself, or use it as the starting point for other products found in the Portrait Object section of the website. 

When you buy something from the "Portrait Objects" section of the website, and often has the words "with your Portrait" in the title, then you are getting that thing with YOUR pet's portrait on it. I find your art file, work it into the new design, and make a it fit the object (such as tote or pillow). Then I order that item from a print partner. They manufacture it and send it right to your door. 

I don't sell any products that I haven't tested and ordered for myself to look over. I only pick the things that I think turned out FANTASTIC. 

Do you use AI at all?

Nope. Not even a pixel. Every Little Nose Studio artwork is drawn by my actual human hand, attached to my actual human body, with my eyeballs looking at the photos sent to me. No filters, and no overseas art farms either (have you heard of those?)

I draw on my iPad in a program called Procreate, which is known for its strict anti-AI stance! 

I finish files in Adobe software, and they have not taken this stance, but I don't use their AI to generate anything. 

At one point I learned that if I use any tool in Adobe considered to be an ai-tool, like certain types of erasers, then that file will contain metadata that ai was used. That's annoying. But the bottom line is that I don't "generate" any artwork, background, bow, tongue, dog, cat, nada, nothing in order to create my pet portraits.

I've put my portraits into those "AI detection" sites. Some have come up "definitely AI generated" and some have not. But they're all made the same way, without AI.

Admittedly  I sometimes use AI to help me write (but even there I try not to!!) and to help with some mockups. 

Does my portrait order include a physical print?

No. No physical print is included unless you also order a print or another physical product from the Portrait Object section of the website. The physical prints and objects are totally optional. 

Do I have to make my pet sit still for you?

Oh no! I'm not asking your dog to become a creepy doll in a velvet chair. (Although I might start offering a portrait style like this, haa!)

You just send photos you already have, or take a few in good light. 

What if my photos aren't good enough?

I don't need perfect photos because I'm not using AI nor filters to just "cut out" your pet. As long as I can see fur colors, eye color, etc., and fur pattern on the neck and chest is good too.

I can use my human brain and ART skills to correct a weird looking ear or perfect the pose if needed.

If you are  putting more than one pet into a portrait, it helps to see a photo that shows their relative sizes. Other than that I look at individual photos of each pet and then put them together in their portrait. 

Do you create pet portraits as memorials?

Absolutely. And if you’ve lost a pet, my heart truly goes out to you. It is a devastating kind of grief, and one I know personally. My dog Stevie—whose little face appears throughout this website—passed away in July 2026.

If you’re considering a portrait for a grieving friend, I just want to say I really appreciate the thought behind that. I know how much comfort these things bring.

My style of drawing is kinda, well, joyful. Rather than feeling formal or sombre, they’re designed to celebrate the pet’s cuteness — it's happy, colorful, sweet, and a little retro. The artwork can also be placed on different keepsakes, from a wall print to a pillow or T-shirt.

What if I want something changed?

When you purchase a Signature Pet Portrait, I’ll send you a preview JPG before the final file is delivered. It will show a few color and detail options. 

That preview is your chance to make sure everything looks right and ask for small tweaks, like a color adjustment, a marking, or another small detail. Nothing is final until you approve the portrait. If you've also ordered a print or other object, it won't be  ordered until you approve the portrait. 

Please keep in mind that waiting for approval emails to go back and forth can add a few days to the timeline. 

Portrait Object Orders

What’s my Portrait ID? I don’t know it!

No worries. I just need any bit of info to match you with the correct portrait. You could just enter you + your pet's name. Or can also include an order number, email address, or any other detail that helps me identify you. These things are in various emails, receipts, or the "Portrait Preview" I may have sent. 

Still unsure? Send me an email. I’m a real person, and we can figure it out. The robots are not running things around here. 

Do you still have my portrait, or do I need to find the digital download?

I still have it! When ordering a "portrait object" like a  print, there is no need to search through your old emails or downloads. If you’ve ever ordered from my portrait studio—even if you were one of my very first customers—I have your original artwork files, name art, and other design elements safely stored.

When you order a new print or product, I’ll pull up the correct artwork and place it properly for you.

My print came out weird. What should I do?

Oh no!! Please email me a pic so I can take a look and try to make it right. Sometimes a error happens at the printer, or maybe I missed something. 

Because these items are custom-made, I don’t automatically do standard returns. But I do want to see what happened and will do my best to find a solution. I truly want you to be happy with what you ordered, not stuck with something that doesn’t feel right.

More Questions

That's it? I have a different question.

Okay, please email me: hello [at] littlenosestudio [.] com