FAQ

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What am I actually buying when I order a pet portrait?

You’re buying a custom, hand-drawn digital portrait of your pet. You’ll send me a photo, I draw on my iPad, and then I email you a high-resolution digital art file. Your file can be used to make an 8x10 inch print at 300dpi. You can keep it, share it, print it yourself, or use it as the starting point for other products found in the Portrait Object section of the website.

Does my portrait order include a physical print?

No. No physical print is included unless you also order a print or another physical product from the Portrait Object section of the website.

This keeps the process simple: Portrait 1st, Objects 2nd (and totally optional!).

Do I have to make my pet sit still for you?

Absolutely not. I'm not asking your dog to become a Victorian child in a velvet chair. (Although I might start offering a portrait style like this, haa!)

You just send photos you already have, or take a few casual ones in good light.

What if my photos aren't good enough?

I don't need perfect photos because I'm not using AI nor filters to just "cut out" your pet. As long as I can see fur colors, eye color, and fur pattern on the neck and chest help.

Also, if you are putting more than one pet into a portrait, it helps to see a photo that shows their relative sizes. Other than that I look at individual photos of each pet and then put them together in their portrait.

What if I want something changed?

When you purchase a Signature Pet Portrait, I’ll send you a preview JPG before the final file is delivered.

That preview is your chance to make sure everything looks right and ask for small tweaks, like a color adjustment, a marking, or another small detail. Nothing is final until you approve the portrait.

Please keep in mind that revisions can add a few days to the timeline.

If you don’t want the back-and-forth, need your portrait faster, or are happy to trust my artist’s choice, the Jiffy Portrait is the better fit. It’s simpler, quicker, and delivered without a preview round.

That's it? I have a different question.

I'm still working on this FAQ! More to come, soon! feel Free to email me in the meantime!